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How to contact us?

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I have not placed an order yet

For any question about the products, contact Extime Duty Free Paris customer service by clicking here.

 

 

For any other question, please call 39 50** 7 days /7 (8am-8pm).


 

*Not surcharged number **Service at €0.35/min. from a landline in metropolitan France, not including any additional costs related to your operator. From abroad dial: +33 1 70 36 39 50
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I have already placed an order

If you have already placed an order and have not yet received your order, please contact the store using the contact information provided in the order confirmation email.

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I have already picked up my order

For all questions related to after-sales services and refunds, contact Extime Duty Free Paris customer service by clicking here

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Any other questions?

For any other question related to the connection and/or the creation of your account, to the Extime Rewards loyalty program and to the parking lots, contact 39 50** 7 days /7 (8am-8pm). *Not surcharged **Service at €0.35/min. from a landline in metropolitan France, not including any additional costs related to your operator. From abroad dial: +33170363950